Discover the Sitali Difference

We handle every detail so you can simply step forward and enjoy the journey. Seamless corporate logistics and bespoke travel experiences tailored precisely to your timeline.

IATA & UFTAA member
TRA Licensed
KRA Complaint
60 min response SLA
— who we are

Travel expertise, airline-side perspective

Sitali Travel is a Nairobi-based agency serving corporate clients and discerning leisure travellers. Our team brings direct airline-side expertise to every booking — meaning you get more than a ticket; you get strategy, support, and a partner invested in your journey. Whether it's a complex multi-city itinerary or a seamless family holiday, we go beyond bookings.

12+ yrs in travel
200+ corporate clients
60 min response SLA
IATA accredited agency
— our services

Two pillars, one trusted partner

Business-critical or once-in-a-lifetime — we have a dedicated team for you.

Corporate travel management
End-to-end travel programmes for organisations — policy compliance, cost optimisation, 24/7 support, and consolidated reporting. We manage your spend so your team can focus on business. Explore corporate services →
Leisure & Personal travel
Bespoke holidays, honeymoons, group tours, and bucket-list experiences. We handle every detail — flights, accommodation, transfers, and visa support — so you travel without worry. Explore leisure services →
— the sitali advantage

Why Choose Us?

Three things that set us apart every single day.

Every query acknowledged within one hour — because travel decisions rarely wait.
Our background in airline operations means we negotiate better, reroute faster, and resolve issues others can't.
Full IATA accreditation ensures industry-standard quality, fare access, and financial protection on every booking.
— corporate retainer

Exclusive corporate care, engineered for your business

Skip the booking queues and experience absolute operational priority. Our fixed-rate retainer is designed for high-performing teams, busy executives, and commercial traders who demand uninterrupted, expert travel and logistics support.

Organisations & Teams
Busy Executives
Commercial Traders
RETAINER RESPONSE SLA
60 min (standard) → 15 minutes
Your requests go directly to your named consultant
No lock-in. Cancel with 30 days notice.
Guaranteed 15-min priority SLA
Your requests go straight to your named consultant — no queues, no waiting rooms.
24/7 itinerary & cargo management
End-to-end oversight from take-off to landing — or customs arrival for cargo.
Zero standard service fees
Unlimited ticket modifications, re-issues, and logistics coordination monthly.
Named travel manager
One dedicated point of contact who knows your preferences, policy, and priorities.
Monthly spend reports
Full visibility on travel costs, policy compliance, and savings opportunities.
Consolidated invoicing
One bill, all travel and logistics — simplified for your finance team.
Sitali Logo
Beyond bookings — your travel partner in Nairobi and beyond.
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